FAQ
Q
What should I do if the microphone volume is too low?
A
Check the microphone gain settings, increase the device volume or system volume, and make sure the microphone is placed closer to the mouth.
Q
Does the live streaming microphone require driver installation?
A
Some live streaming microphones, especially USB microphones, require driver installation to provide better audio quality and control features.
Q
What is the warranty period of your products?
A
We have 1 year warranty. If any quality problem occurs during this period for us Reason, we will send a new one for free in the next order.
Q
How do I fix microphone echo?
A
Lower the microphone gain, adjust the speaker volume, or use headphones to avoid sound feedback causing the echo.
Q
What should I do if the wireless microphone signal is unstable?
A
Check the distance between the wireless receiver and the microphone, avoid obstacles blocking the signal, and try using a frequency band with less interference.
Contact
Add: floor 3, building 2, West Industrial Park, 160 meters southeast of the intersection of Guihua 1st Road and Gongye 4th Road, Enping, Guangdong, China